A Brief Q&A With Liz Wiseman

By ache.org
February 1st, 2017


Despite conventional wisdom, expertise and decades of hands-on experience may not always yield the best organizational outcomes. In times of extreme change, ultimate success may depend on seeing the world through new eyes.

Liz Wiseman, president of The Wiseman Group, will talk about how we are often at our best when we are doing something for the first time, during the Leon I. Gintzig Commemorative Lecture and Luncheon on Wednesday, March 29, at 12:30 p.m., at ACHE’s 2017 Congress on Healthcare Leadership. She will show attendees how to reclaim and cultivate this curious, flexible, youthful mindset.

During Wiseman’s lecture, titled Why Learning Beats Knowing in the New Game of Work, she will address the “power of not knowing” and why we are sometimes at our best when we know the very least.

Get a sneak peak at her presentation below.

Can you give us a brief sense of your background and how it relates to the topic you will be covering at Congress?

Wiseman: I am a researcher, executive advisor and speaker, and I teach leaders around the world. My research is in the realm of collective intelligence and how leaders can create environments where people are deeply engaged and where the intelligence of the organization is fully utilized. At ACHE’s Congress, I will be speaking on “the power of not knowing” and why we are sometimes at our best when we know the very least.

Before becoming president of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley, I was an executive with Oracle Corporation in Redwood Shores, Calif., and I am the author of three best-selling books: Multipliers, The Multiplier Effect and Rookie Smarts. I’ve also been listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world. I received a master’s degree in organizational behavior and a bachelor’s degree in business management from Brigham Young University in Provo, Utah.

How is the information you will be presenting pertinent to today’s healthcare executives?

Wiseman: The healthcare field is a volatile, uncertain, chaotic and ambiguous world in which innovation cycles are spinning so fast, many professionals never face the same problem twice. In this rapidly changing environment, experience can be a curse. Innovation stops, strategies grow stale and careers stall. However, being new, naïve and even clueless, can be an asset.

The leaders that will thrive in this environment are the perpetual rookies—those who, despite years of accumulated experience and knowledge, retain their curious, flexible, youthful mindset and draw on the power of learning to solve the new problem they and their institutions face. Specifically, my presentation will help leaders understand how to leverage the rookie talent in their organizations and keep themselves and their entire teams thinking with a rookie mindset.

To read the rest of the article in its entirety, please click here and visit www.ache.org.

Leave a Reply